Política de Privacidad
This Privacy Policy explains how Braiding Hub collects, uses, stores, and protects personal information when you visit braidinghub.com, create an account, place an order, contact our team, or use our online services.
By accessing or using braidinghub.com, you agree to the practices described in this Privacy Policy. We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable U.S. privacy and consumer protection standards.
Information We Collect
When you interact with our website, we may collect personal information that you voluntarily provide, including your name, email address, phone number, billing address, shipping address, order details, account information, and payment-related information.
We may also collect information when you contact customer support, subscribe to email updates, participate in promotions, or communicate with us through forms or other website features.
In addition, we may automatically collect certain technical and usage information through cookies, analytics tools, and similar technologies. This may include your IP address, browser type, device information, pages visited, session duration, referring pages, and general website activity.
How We Use Your Information
We use the information we collect to operate our website, process orders, complete payments, arrange shipping, provide customer support, respond to inquiries, manage accounts, improve our products and services, and personalize your shopping experience.
We may also use your information to send order confirmations, service updates, policy notices, promotional offers, educational content, or marketing messages when you have chosen to receive them. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
Cookies and Analytics
Our website may use cookies and similar technologies to help the site function properly, remember preferences, analyze traffic, improve performance, and understand how visitors interact with our content and products.
You may adjust your browser settings to refuse or limit cookies. Please note that some website features may not work properly if cookies are disabled.
How We Share Information
We do not sell or rent your personal information.
We may share information with trusted service providers only when necessary to operate our business and provide our services. These providers may include payment processors, shipping carriers, order fulfillment partners, email service providers, website hosting providers, customer support tools, fraud prevention services, and analytics providers.
These third parties are expected to use your information only for the services they provide to us and to handle it responsibly and securely.
We may also disclose information when required by law, legal process, government request, fraud prevention needs, security protection, or to protect the rights, property, and safety of Braiding Hub, our customers, or others.
Payment Information
Payments made through our website may be processed by secure third-party payment processors. We do not store full credit card numbers on our own systems unless clearly stated and securely managed through a compliant payment provider.
Payment processors may collect and process payment information according to their own privacy and security policies.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of online transmission or electronic storage is completely secure. However, we take reasonable steps to protect the information we collect and to work with service providers that follow appropriate security practices.
Data Retention
We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, legal compliance, accounting, dispute resolution, fraud prevention, and business recordkeeping.
When personal information is no longer needed, we may delete, anonymize, or securely retain it as required by law or legitimate business needs.
Your Privacy Choices
Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of certain information, opt out of marketing communications, or limit certain uses of your data where applicable.
To make a privacy request, please contact our customer service team using the contact information provided on this website. We may need to verify your identity before completing certain requests.
Marketing Communications
If you subscribe to our marketing emails, we may send you promotional messages, product updates, educational content, and special offers. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Even if you unsubscribe from marketing emails, we may still send non-promotional messages related to your orders, account, customer service requests, policy updates, or other transactional matters.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
California Privacy Notice
If you are a California resident, you may have additional privacy rights under California law, including the right to know what personal information is collected, used, shared, or sold; the right to request deletion; the right to correct inaccurate personal information; the right to opt out of certain sharing or sale of personal information; and the right not to be discriminated against for exercising your privacy rights.
Braiding Hub does not sell personal information for money. If our use of cookies or advertising technologies is considered “sharing” under California privacy law, eligible California residents may have the right to opt out of that sharing.
To submit a California privacy request, please contact us through the contact information provided on this website.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or privacy standards. The updated version will be posted on this page with a revised effective date.
Your continued use of braidinghub.com after any updates means you accept the revised Privacy Policy.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact our customer service team through the contact information provided on this website.
Last Updated: June 2, 2026
© Braiding Hub, New York, USA
