Amazon Order Support

Thank you for choosing Green Braid®. We truly appreciate your trust in our brand. Every product is designed with care, and we take pride in providing high-quality braiding hair for our customers.

If you purchased Green Braid® on Amazon and need help with your order, our team is here to assist you.

Order Support

If your package arrived damaged, the seal was broken or missing, or you have a question about your Amazon order, please get in touch with us using the form below.

We understand how important it is for your order to arrive in perfect condition. If something is wrong, we will review your request carefully and do our best to help as quickly as possible.

Our team usually reviews customer support requests within 1 business day.

What to Include

To help us respond faster and more accurately, please include the following information in your request:

• Your Amazon order number
• A brief description of the issue
• Photos of the packaging or product, if available

These details help us better understand the situation and provide the right support.

Please Note

This page is intended for issues related to Amazon orders, damaged packaging, broken or missing seals, or product condition upon arrival.

For standard returns, refunds, exchanges, or shipping-related requests, please follow Amazon’s official return and refund process through your Amazon account.

Please submit your request using the form below, and our team will get back to you shortly.